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Massachusetts - Boston Metro, United States
23 days ago
Massachusetts - Boston Metro, United States
23 days ago


SCHEDULE: 40 hours, Monday – Friday, 8:30 a.m. - 5:00 p.m., or comparable.  Some flexibility required. 

Pays $65,000 annually

LOCATION:   307 Bowdoin St. Dorchester, MA 02122



The Housing Clinician will be available to tenants and staff (especially case managers) of the Congregate Housing program and the Scattered Site Housing program of Pine Street Inn (PSI) to provide support, clinical services and consultation, appropriate resources addressing the complexities of care for tenants with histories of trauma, mental illness and/or addictive disorders, utilizing Harm Reduction as a model of engagement, intervention and evaluation.  The Housing Clinician works closely with the PSI Housing Clinician- Congregate and Housing Clinician- Scattered Site as well as PSI case management teams and other providers such as BHCHP providers. The Housing Clinician will maintain close communication with the Housing Stabilization Team (HST), collaborate with, and coordinate with the team regarding high-risk individuals and programs that are high risk/acute/high need.




  • Master’s degree or higher in a related field (i.e. social work, clinical psychology, education, nursing)
  • LICSW, LMHC or other qualified licensure (e.g.: LCSW) or the ability to obtain licensure within 6 months of hire


  • Minimum of three (3) years direct care experience providing services, including assessment and individual and/or group therapy, to adults living in the community with mental illness and/or addictive disorders
  • Clinical skills and competence to offer education around substance use, trauma, co-occurring disorders, mental illness diagnoses, and emotional and mental health generally
  • Strong computer skills, including but not limited to use of management information systems or database programs
  • Knowledge of and strong commitment to Harm Reduction philosophy, principles and practices.


  • Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised)
  • Experience coaching, mentoring, empowering and otherwise supporting non-clinical direct-care staff
  • Familiarity with Housing First as a model of permanent, supported, affordable housing
  • Expertise in Motivational Interviewing and case management responsibilities
  • Expertise in Trauma-Informed Care, including the impact on direct-care staff (i.e. secondary traumatic stress, vicarious traumatization)
  • Bilingual Spanish/ English


  • Ability to travel to all PSI Housing residences regularly in all weather conditions
  • Ability to access public transportation
  • Ability to operate PSI vehicles
  • Ability to climb many flights of stairs
  • Ability to lift heavy objects
  • Ability to work at a computer for prolonged periods of time


  • Strong awareness of and commitment to self-care strategies, practices and support
  • Strong, professional organizational and interpersonal communication skills, including the ability to engage very vulnerable and disenfranchised individuals and the people who care for them
  • Positive and supportive attitude, including the ability to see, elicit, acknowledge and appreciate the strengths, intentions, skills, wisdom, values, commitments and resilience of direct-care staff
  • Ability to provide coaching, mentoring, and accompaniment in addition to clinical supervision and psycho-education
  • Empathy, creativity and compassion in holding the complexities of the many and competing needs, demands and expectations that direct-care staff face in their work
  • Excellent self-care and personal modeling of active self-care practice
  • Ability to model teamwork, dialogue, empowerment, healthy boundaries, time management and other supportive skills
  • Ability to work collaboratively as a member of cross-functional teams
  • Ability to function under pressure in a fast paced human service environment
  • Ability to develop, implement and evaluate training curriculum for direct supports staff
  • Previous open door experience of creatively working with and problem solving effective ways to meet a diversity of needs of an at risk, and sometimes non-compliant population who choose not to engage in services
  • Highly developed professional ethics to maintain appropriate boundaries
  • Ability to work independently and as a part of a team                               


  • Work in conjunction with the housing clinician from congregate and scattered site to establish an on-going caseload of tenants not currently served by either of these individuals
  • Meet with PSI congregate case managers and members of the Residential team to discuss her/his experiences of the work; consult on a regular basis about clinically sensitive and/or challenging situations with particular residents.
  • Attend regular group clinical meetings where case managers bring clinically challenging situations with particular residents for which they need consultation. Substitute for the congregate housing clinician and scattered site housing clinician as case conference facilitator when needed.
  • Identify clinical challenges present in each case manager’s work, and offer clinical insight, ideas and advice to support and empower case managers in working with clinically vulnerable residents.
  • Coordinate with the HST to support tenants experiencing mental health crises to facilitate access to emergency psychiatric services; facilitate the connection of appropriate HST staff to draft and communicate safety and risk planning and assessments, and risk response plans, as well as hospitalization discharge planning.
  • Meet with the Director of the Housing Stabilization Team on regular basis to ensure alignment with Housing Department initiatives, scheduling, and general service needs.
  • Engage in active, compassionate listening with PSI congregate tenants and case managers, acknowledging and validating their struggles and eliciting their values, strengths, skills and wisdom for engaging the complexities of their work (as well as the realities of their limitations).
  • Provide consultation and assistance in psychiatric and substance abuse related emergencies.
  • Interact with PSI congregate and scattered site residents as necessary, both as a role model for staff and, as necessary, when an immediate clinical intervention is required. 
  • Coach and mentor staff through the process of advocating for residents within medical and mental health settings.  As needed, serve as liaison with outside agencies and others with regard to a resident’s treatment needs and follow up.
  • Perform risk management assessments of tenants to determine possible safety risks to staff and residents.
  • Provide education and resource identification including, but not limited, to trauma, mental health, addiction, Harm Reduction, Motivational Interviewing, and Trauma-Informed Care to case management staff, individually (as needed). 
  • Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.
  • Conduct trainings on subjects of interest or concern with the case managers.  Assist PSI congregate team/scattered site team in development and implementation of a training curriculum.
  • Offer opportunities for phone consultations and/or unscheduled conversations as needed.
  • Attend all mandatory trainings and other trainings that will enhance ability to assist residents in maintaining and enhancing their quality of life.
  • Uphold the rights of all residents.  Be continually aware of these rights and act in accordance with these rights.  Interact with residents in ways, which establish a climate of respect for human dignity.
  • Work cooperatively with representatives of all PSI departments, including but not limited to Operations, Advancement and External Affairs, Finance and Human Resources.
  • Represent PSI in a professional manner in all contacts with neighbors and representatives of other agencies.
  • Partner with program supervisors to coordinate communication, team-building, ongoing education and training for PSI congregate and scattered site staff community.
  • Provide continual quality assurance around clinical documentation including the documentation of all Clinician resident’s visits and interactions in Carelogic (Electronic Health Record) to ensure compliance for both contract and insurance billing
  • Perform additional duties as required.

Job Information

  • Job ID: 64529225
  • Location:
    Massachusetts - Boston Metro, United States
  • Position Title: Housing Clinician-Floating
  • Company Name For Job: PINE STREET INN
  • Org Type: Housing and homelessness
  • Job Function: Direct Care/Residential Staff
  • Job Type: Full-Time
  • Min Education: Master's Degree
  • Min Experience: 3-5 Years
  • Salary: $65,000.00 (Yearly Salary)
Services (non-profit)
Boston , Massachusetts , United States

Everyone deserves a place to call home. That's why Pine Street Inn provides a comprehensive range of services, including permanent supportive housing, job training and placement, emergency shelter and street outreach to more than 1,600 homeless men and women each day. Founded in 1969, Pine Street is the largest resource for homeless men and women in New England. Pine Street Inn is a not-for-profit organization committed to men and women in need of shelter, sustenance, and the basic moral and material supports necessary t...

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