Description

Summary:

The Clinical Manager provides clinical leadership for the assigned clinic and assists with overall operational excellence. This role ensures high-quality client care by supervising the clinic assistant and clinicians, monitoring staff productivity, reviewing clinical documentation for timeliness and accuracy, and maintaining compliance with.

Education Requirement:

Master’s degree or higher in Psychology, Human Services, or related field (required)

Experience Requirement:

3 years of Management experience

Licensure/Certification Requirement:

Current Tennessee licensure in a mental health discipline (required)

Key Job Responsibilities:

       Provide individual and group supervision to clinical staff

       Monitor staff caseloads, productivity, and service delivery standards

       Review and approve clinical documentation (including monthly quality audits) to ensure accuracy, quality, and timeliness

       Assign cases and oversee treatment planning, staffing, and follow-up

       Ensure compliance with accreditation, licensure, grant, and agency policies

       Research and address client complaints/concerns with effective resolutions

       Support professional development and provide coaching/training to staff

       Address performance issues and ensure accountability for outcomes

       Provide clinical backup as needed and assist with complex cases

       Collaborate with administrative staff to support efficient clinic operations

       Monitor and approve clinical staff leave requests

       Effectively manage and provide direct care to a reduced caseload size to be determined by clinic volume

Knowledge/Skills/Abilities:

       Supervisory and program administration experience in behavioral health

       Strong clinical judgment, organizational skills, and attention to detail

       Ability to balance staff, client, and organizational needs effectively